Cancellation Policy

Makers Quarter: Studio Policy & Terms of Service 1. Booking and Payments To secure your spot at the wheel, all classes, workshops, and memberships must be paid in full at the time of booking. We accept all major credit cards and digital payments via our secure online portal. 2. Cancellations and Rescheduling We understand that life happens! However, as a small studio with limited kiln space and wheels, we adhere to the following: More than 7 days notice: A one-time free reschedule. If you can’t attend the event, please get in touch. If you give us 7 days notice or more we will issue a refund in the form of a voucher to use on another date. If after 7 days we will attempt to fill your place for you in order to issue you a refund in the form of a voucher. Should we be unable to fill your place then unfortunately no refund will be issued. Looking forward to seeing you there! No-shows: Forfeit the full class fee. 3. The "Nature of Clay" (Breakage Policy) Pottery is a science and an art. While we take the utmost care of your work: The firing process involves extreme temperatures and chemical reactions that are beyond our control. By submitting work for firing, you acknowledge the following: • Inherent Risks: Pottery is subject to cracking, warping, bloating, or exploding due to air bubbles, moisture, or structural stress. • Glaze Results: Final Makers Quarter is not responsible for pieces that crack, explode, or experience glaze defects during the firing process. If a piece is damaged due to instructor error, we will offer a credit or a makeup session to recreate the piece. 4. Collection of Work Storage space is a premium! You will be notified via email when your pieces are ready for pickup (usually 6-8 weeks post-class). We can only hold finished work for 30 days. After that, unclaimed pieces will be donated or recycled to clear space for new creators. 5. Studio Safety & Conduct Attire: Please wear closed-toe shoes and clothes you don’t mind getting messy. Respect: We maintain a collaborative, inclusive environment. Any behavior that is disrespectful to staff or fellow students will result in removal from the studio without a refund. Health: If you are feeling unwell, please stay home and contact us to discuss your options. ~

Contact Details

• 16 Worrall Street, Salford M5 4TH, UK

  07850243260

  hello@makersquarter.co.uk

• KAMPUS, Aytoun Street, Manchester, UK

  07850243260

  hello@makersquarter.co.uk